Product Recalls and Your Business
Sometimes, even the most carefully planned, designed, and produced products can cause injuries. It is a sad truth of doing business. When this happens, companies use product recalls as a way of minimizing the danger to the general public, as well as limiting their liability for any injuries. Every company owner should be familiar with the steps it takes to issue a product recall, and how a product recall works.
If your company is having issues with a product recall, or if you have any other questions about the business process, contact Texas Legal Entities today by calling 512-472-2431 today.
Recalling a Product
If you suspect that your product is causing injuries and may be opening you up to litigation, it's important to act fast. While you may be worried that this could damage your public reputation or your income, the potential costs of a lawsuit usually far outweigh the damage a recall does to your business. The general steps to issuing a recall are:
- Send notification to the authorities that you are issuing a recall. It may be beneficial to discuss this with a business attorney, who will be able to advise you throughout the process. You will have to submit the product and serial numbers of the recalled products to the US Consumer Product Safety Commission.
- If you have a web site, prominently announce your recall on it. Release information on the recall to the local press. The Consumer Product Safety Commission will also carry information about the recall on their web site. The announcements should have information about what steps to take to return the product.
- Accept the recalled products. Either repair the product or give the consumer a full refund.
Contact Us
Recalls are serious business, with little room for error. If your business is facing a product recall, it can help to have someone on your side. Contact Texas Legal Entities today by calling 512-472-2431 to learn more.
At any time, please feel free to ask us a question. It's FREE!